QAPI (Quality Assurance and Performance Improvement) is a comprehensive approach required by the Centers for Medicare & Medicaid Services (CMS) to help organizations continuously improve quality, safety, and operational performance. The framework combines traditional quality assurance activities, which focus on identifying and correcting problems, with performance improvement strategies that proactively analyze processes and drive sustainable change.
When effectively implemented, QAPI supports better resident outcomes, strengthens regulatory compliance, enhances quality ratings, and positions organizations more favorably with referral partners and stakeholders.
Introduction
In this QAPI video series, a QAPI team scheduled four consultations with QI expert to walk through leading practices for starting and leading a successful PIP/QIP. Important decisions to consider when starting a performance improvement plan, as well as easy-to-access tools and resources, are highlighted to facilitate the QI process. Below you’ll find videos, a facilitator guide, and the PIP Charter Template.
Audience
Quality improvement teams in the long-term settings of care, inclusive of administration, management, and direct care staff.
Goals & Objectives
- Assist QAPI teams with essential competencies to drive a successful performance improvement plan in the long-term setting of care.
- Identify what are the key decisions, the relevance of those decisions, and the value of why that is important in the QI process.
- Instill confidence with implementing a sustainable person-centered QAPI program